Key Features
Catalyst is a fully featured customer relationship management system. We're always active in developing new features, here are the collection of features that Catalyst currently provides.
Event Management
Catalyst's event management system helps you to take bookings for events and track attendance.
Email Integration
Integrate and track email messages from your customers, keeping a chronological history of all correspondence.
Shared Calendars
Easily set follow up appointments with your customers and share your calendar with your colleagues.
Sales Management
Know your sales pipeline back to front, manage the sales team, and project future revenue.
Marketing Campaign Management
Market to selected segments of your CRM database and track the return on your marketing investment.
Contact Management
Keep all your contact information organized and in one place and get access to it quickly and accurately.
File Attachments & Uploads
Attach important documents to a customer, and share files from one central location.
View a detailed list of features
All Catalyst Plans also include:
Enterprise Data Centre Reliability
All Catalyst systems are located in a state of the art, enterprise level data centre located within the United States.
- Housed in a brand new $7-million dollar datacenter
- Redundant power and cooling systems
- Biometric authentication, key card access and video surveillance
- 24×7 staffed Network Operations Centre
- 24×7 system monitoring
We go the extra mile to make sure your system is up and your data is kept safe.
Free Technical Support
Technical support via email is included with every Catalyst subscription. Our technical support team can be contacted at any time. Office business hours are 9AM-5PM Monday to Friday, Melbourne, Australia time (UTC +10).
Web Based, Hosted CRM
We host all the servers and equipment for your CRM system, so all you need is an Internet connection. You can access your CRM system from the office, from home or on the road.
Data Encryption
Catalyst keeps your data safe by utilizing industry standard 256-bit SSL encryption. This means that all your sensitive customer information is kept safe from prying eyes.
Nightly, Offsite Backups
In keeping with best practices, we take a backup of your CRM data each night. We also keep a copy in a secure, offsite location in case of emergency.*
Personalized Company URL
Each Catalyst plan includes your own special URL just for your company. This makes access information easier to remember for when you're on the road.
* Backups are kept for full system restore purposes only, individual customer databases are not able to be restored separately.